{"id":296680,"date":"2025-09-29T18:34:29","date_gmt":"2025-09-29T16:34:29","guid":{"rendered":"https:\/\/ountravela.com\/app-ountravela-politique-de-confidentialite\/"},"modified":"2026-09-14T21:39:38","modified_gmt":"2026-09-14T19:39:38","slug":"app-ountravela-privacy-policy","status":"publish","type":"page","link":"https:\/\/ountravela.com\/en\/app-ountravela-privacy-policy\/","title":{"rendered":"App OunTravela Privacy Policy"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--module--divi-section--default\"><div class=\"et_pb_row_0 et_pb_row et_block_row preset--module--divi-row--default\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h1><b>App OunTravela - <\/b><b>Privacy Policy<\/b><\/h1>\n<p style=\"text-align: center;\"><b>Last update :<\/b><span style=\"font-weight: 400;\"> May 12, 2025<\/span><\/p>\n<h2><b>1. Introduction<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This Privacy Policy explains how we collect, use and protect your personal information when you use our IOS and ANDROID application.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">  We are committed to ensuring the confidentiality and security of your data.<\/span><\/p>\n<h2><b>2. Information we collect<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We collect only the information strictly necessary to provide our services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">E-mail address<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User name<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Password (stored in encrypted form)<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Route pack purchase history<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User reviews and comments<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>3. User reviews and comments<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When you write a review or comment in the :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only your <\/span><b>display name<\/b><span style=\"font-weight: 400;\"> will be publicly visible<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your e-mail address is never displayed or shared<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can change your display name at any time from your account settings.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reviews and comments will remain associated with your display name even after you delete your account, but will no longer be linked to your e-mail address.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>4. Third-party services<\/b><\/h2>\n<h3><b>4.1. Mapbox services<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our application uses <\/span><b>Mapbox<\/b><span style=\"font-weight: 400;\">  for mapping services. In this context : <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mapbox may collect location and usage data in order to provide map functionalities.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This collection is governed by the<\/span><a href=\"https:\/\/www.mapbox.com\/legal\/privacy\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Mapbox privacy policy<\/span><span style=\"font-weight: 400;\"><\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We recommend that you consult their policy to understand their data practices.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h3><b>4.2. Location services<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Location-based services are used to :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Show your current position on the map when following a route<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide precise navigation guidance<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track your progress on the course in real time<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<p><b>Controlling location services :<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The first time you launch the app, you will be prompted to authorize access to the location. <\/span><b>\"When the app is in use\".<\/b><b><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can then change this setting:<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>iOS:<\/b> <i><span style=\"font-weight: 400;\">Settings \u2192 Privacy \u2192 Location Services \u2192 [App Name]<\/span><\/i><i><span style=\"font-weight: 400;\"><\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Android:<\/b> <i><span style=\"font-weight: 400;\">Settings \u2192 Applications \u2192 [App name] \u2192 Permissions \u2192 Location<\/span><\/i><i><span style=\"font-weight: 400;\"><\/span><\/i><\/li>\n<\/ul>\n<\/ul>\n<p><b>Key points:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Location access is only required <\/span><i><span style=\"font-weight: 400;\">when the app is in use<\/span><\/i><i><span style=\"font-weight: 400;\"><\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The app can still be used without location services, but your current position will not be displayed on the map.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Location data is used for real-time display only and is not stored. <\/span><b>are not stored<\/b><span style=\"font-weight: 400;\"> by our application<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mapbox processes location data in accordance with its own privacy policy.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>5. Use of your information<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your information is used exclusively for :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Creating and managing your account<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authentication and security<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processing your itinerary pack purchases<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communication of essential service-related information<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>6. Data storage and security<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All personal data is stored securely using standard encryption protocols.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Passwords are hashed and encrypted<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular safety audits are carried out<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data is hosted on secure servers with restricted access<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>7. Sharing with third parties<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We <\/span><b>do not share, sell, rent or trade your personal information<\/b><span style=\"font-weight: 400;\"> your personal information with any third party.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> The only exception is location data collected by <\/span><b>Mapbox<\/b><span style=\"font-weight: 400;\">as described in section 4.<\/span><\/p>\n<h2><b>8. Data retention<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We retain your personal information only for as long as is necessary to :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your account active<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Process your purchases<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meeting our legal obligations<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Resolve any disputes<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>9. Your rights<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You have the following rights:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access your personal information<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Correct inaccurate data<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request deletion of your account and associated data<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Export your data in a common format<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Withdraw your consent to the processing of your data<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Control location sharing via application settings<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>10. Modification of personal information<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You can view and update your personal information at any time via your account settings.<\/span><\/p>\n<h2><b>11. Account deletion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you choose to delete your account :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All your personal information will be permanently deleted<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Purchase history will be anonymized<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The removal process will be completed within a maximum of <\/span><b>30 days<\/b><b><\/b><\/li>\n<\/ul>\n<h2><b>12. Updates to this policy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We may update this Privacy Policy from time to time.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">  Users will be informed of any important changes by e-mail or directly via the application.<\/span><\/p>\n<h2><b>13. Contact<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you have any questions about this Privacy Policy or your personal data, please contact us:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email :<\/b><span style=\"font-weight: 400;\"> contact@ountravela.com<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Address :<\/b><span style=\"font-weight: 400;\"> EXPLORE MEDIA<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<h2><b>14. Applicable law<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This Privacy Policy shall be governed by and construed in accordance with applicable data protection laws.<\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-296680","page","type-page","status-publish","hentry"],"dsm_author":{"name":"Victor M","avatar_url":"https:\/\/ountravela.com\/wp-content\/litespeed\/avatar\/184481d73a271ffe9c5772c8c936e342.jpg?ver=1791561877","archive_link":"https:\/\/ountravela.com\/en\/author\/admin7452\/","biodata":""},"dsm_categories":[],"dsm_attachment_categories":[],"dsm_featured_image":null,"dsm_comment_count":0,"_links":{"self":[{"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/pages\/296680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/comments?post=296680"}],"version-history":[{"count":7,"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/pages\/296680\/revisions"}],"predecessor-version":[{"id":309483,"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/pages\/296680\/revisions\/309483"}],"wp:attachment":[{"href":"https:\/\/ountravela.com\/en\/wp-json\/wp\/v2\/media?parent=296680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}