{"id":280141,"date":"2025-01-30T19:25:50","date_gmt":"2025-01-30T18:25:50","guid":{"rendered":"https:\/\/ountravela.com\/terms-and-conditions\/"},"modified":"2026-04-15T17:14:14","modified_gmt":"2026-04-15T15:14:14","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/ountravela.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Terms and conditions of OunTravela<\/h1>\n<p style=\"text-align: center;\">Last update: september 2025<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We apologize in advance for the unpleasant legalese below, but not all our users are as nice as you, and we felt the need for strict measures to protect ourselves. Thank you and happy reading.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Key points<\/h2>\n<ul>\n<li data-start=\"330\" data-end=\"508\">\n<p data-start=\"332\" data-end=\"508\"><strong data-start=\"332\" data-end=\"377\">OunTravela is not a travel agency<\/strong> and does not provide or operate transportation services, accommodations, tours, excursions or other travel experiences.<\/p>\n<\/li>\n<li data-start=\"509\" data-end=\"623\">\n<p data-start=\"511\" data-end=\"623\"><strong data-start=\"511\" data-end=\"561\">OunTravela is first and foremost a publishing house<\/strong>: we design and sell travel books and guides.<\/p>\n<\/li>\n<li data-start=\"1210\" data-end=\"1588\">\n<p data-start=\"1212\" data-end=\"1588\">Although we do our utmost to ensure the accuracy of the information published in our guides and on our website, <strong>OunTravela cannot be held responsible for unforeseen circumstances in the field<\/strong> (accidents, weather conditions, impassable roads, etc.). The mention of a route in our books does not imply that it is always accessible or safe.<\/p>\n<\/li>\n<li data-start=\"1589\" data-end=\"1738\">\n<p data-start=\"1591\" data-end=\"1738\">The information on our site and in our guides is provided<strong> &#8220;as is&#8221;,<\/strong> without any guarantee of completeness, reliability or timeliness.<\/p>\n<\/li>\n<li data-start=\"624\" data-end=\"997\">\n<p data-start=\"626\" data-end=\"997\"><strong data-start=\"626\" data-end=\"667\">All contact services<\/strong> (with vehicle rental companies, guides or local agencies) as well as the <strong data-start=\"748\" data-end=\"779\">sale of border permits<\/strong> (Kyrgyzstan, Tajikistan, etc.) are <strong data-start=\"819\" data-end=\"864\">managed exclusively by Rent2explore (created by the founders of Editions OunTravela)<\/strong>, a legally separate company. ? These services are subject to the <a href=\"https:\/\/ountravela.com\/en\/terms-and-conditions-rent2explore\/\">Rent2Explore GTC<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><comment><\/comment><\/svg><\/span><\/a>.<\/p>\n<\/li>\n<li data-start=\"998\" data-end=\"1209\">\n<p data-start=\"1000\" data-end=\"1209\">When you book an experience via our site with Rent2explore, you accept the terms and conditions of the <strong data-start=\"1095\" data-end=\"1116\">third-party provider<\/strong> concerned. You are responsible for your interactions with these service providers.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>OunTravela website<\/h2>\n<p data-start=\"1505\" data-end=\"1682\">The ountravela <strong data-start=\"1513\" data-end=\"1531\">.com<\/strong> website is published by the French company <strong data-start=\"1567\" data-end=\"1584\">Explore Media<\/strong>, which mainly sells travel books and guides under the OunTravela brand.<\/p>\n<p data-start=\"1684\" data-end=\"1807\">However, some sections of the site are <strong data-start=\"1727\" data-end=\"1777\">operated by our partner Rent2explore<\/strong>, in particular those dedicated to :<\/p>\n<ul data-start=\"1808\" data-end=\"1965\">\n<li data-start=\"1808\" data-end=\"1885\">\n<p data-start=\"1810\" data-end=\"1885\">contacts with vehicle rental companies or local guides,<\/p>\n<\/li>\n<li data-start=\"1886\" data-end=\"1965\">\n<p data-start=\"1888\" data-end=\"1965\">the sale of administrative documents such as <strong data-start=\"1940\" data-end=\"1962\">border permits<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1967\" data-end=\"2191\">In this context, <strong data-start=\"1982\" data-end=\"2039\">Rent2explore acts solely as an intermediary<\/strong>. Any problems relating to the service must be dealt with directly with the service provider or the competent authority, and not with OunTravela or Rent2Explore.<\/p>\n<p data-start=\"2193\" data-end=\"2331\">Nevertheless, we are always available to answer any questions you may have, and we attach great importance to feedback and opinions from our readers\/travelers.<\/p>\n<p><span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span>Books OunTravela<\/span><\/h2>\n<p data-start=\"2360\" data-end=\"2522\">Our books and maps are tools designed to accompany your travels.<br data-start=\"2433\" data-end=\"2436\">However, you are the sole judge of your own abilities and limits, depending on :<\/p>\n<ul data-start=\"2523\" data-end=\"2645\">\n<li data-start=\"2523\" data-end=\"2569\">\n<p data-start=\"2525\" data-end=\"2569\">conditions encountered in the field,<\/p>\n<\/li>\n<li data-start=\"2570\" data-end=\"2594\">\n<p data-start=\"2572\" data-end=\"2594\">of your equipment,<\/p>\n<\/li>\n<li data-start=\"2595\" data-end=\"2645\">\n<p data-start=\"2597\" data-end=\"2645\">and your off-road driving experience.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2647\" data-end=\"2835\">We are committed to updating our books as regularly as possible.<br data-start=\"2729\" data-end=\"2732\">If you have any comments on road conditions, please write to us at : <strong data-start=\"2803\" data-end=\"2832\"><a data-start=\"2805\" data-end=\"2830\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">inforoutes@ountravela.com<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a><\/strong>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Rent2explore<\/h2>\n<p data-start=\"2859\" data-end=\"2938\"><strong data-start=\"2859\" data-end=\"2880\">Rent2explore <\/strong>is a separate French company specializing in :<\/p>\n<ul data-start=\"2939\" data-end=\"3148\">\n<li data-start=\"2939\" data-end=\"3058\">\n<p data-start=\"2941\" data-end=\"3058\">connecting travelers with professional service providers (vehicle rental companies, guides, local agencies),<\/p>\n<\/li>\n<li data-start=\"3059\" data-end=\"3148\">\n<p data-start=\"3061\" data-end=\"3148\">management and sale of certain administrative documents (e.g. border permits).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3150\" data-end=\"3432\">It is important to note that Rent2Explore is neither a rental agency nor a travel agency. As a matchmaking platform, Rent2Explore assumes no responsibility for any problems arising during the trip or the service provided by the service provider.<\/p>\n<p data-start=\"3434\" data-end=\"3531\">? The specific conditions applicable to these services are those of <strong data-start=\"3506\" data-end=\"3527\">Rent2Explore SARL<\/strong>:<\/p>\n<ul data-start=\"3532\" data-end=\"3685\">\n<li data-start=\"3532\" data-end=\"3621\">\n<p data-start=\"3534\" data-end=\"3621\"><a data-start=\"3534\" data-end=\"3619\" href=\"https:\/\/ountravela.com\/en\/legal-notice-rent2explore\/\">Rent2Explore Legal Notice<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a><\/p>\n<\/li>\n<li data-start=\"3622\" data-end=\"3685\">\n<p data-start=\"3624\" data-end=\"3685\"><a data-start=\"3624\" data-end=\"3683\" href=\"https:\/\/ountravela.com\/en\/terms-and-conditions-rent2explore\/\">Rent2Explore Terms and Conditions<\/a><\/p>\n<\/li>\n<li><a data-start=\"3624\" data-end=\"3683\" href=\"https:\/\/ountravela.com\/en\/privacy-policy-rent2explore\/\">Rent2Explore Privacy Policy<\/a><\/li>\n<\/ul>\n<p><span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<header class=\"section-header\">\n<h2 class=\"section-header__title\">Terms and conditions &#8211; Editions OunTravela<\/h2>\n<\/header>\n<div class=\"rte rte--nomargin\">\n<p data-start=\"379\" data-end=\"602\">The present document constitutes the General Terms and Conditions of Sale (GTCS) applicable to purchases of <strong data-start=\"475\" data-end=\"540\">books, travel guides, maps, GPS files and accessories<\/strong> offered by <strong data-start=\"554\" data-end=\"568\">OunTravela<\/strong> on the ountravela <strong data-start=\"581\" data-end=\"599\">.com<\/strong> website.<\/p>\n<p data-start=\"604\" data-end=\"916\">\u26a0\ufe0f <strong data-start=\"764\" data-end=\"785\">Rent2Explore SARL<\/strong> is the exclusive provider of services for the <strong data-start=\"626\" data-end=\"657\">sale of cross-border permits<\/strong> and <strong data-start=\"664\" data-end=\"733\">contacts with service providers (rental companies, guides, agencies)<\/strong>. These services are not covered by these terms and conditions. These services are subject to the <a href=\"https:\/\/ountravela.com\/en\/terms-and-conditions-rent2explore\/\">Rent2Explore GTC<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a>.<\/p>\n<hr data-start=\"918\" data-end=\"921\">\n<h2 data-start=\"923\" data-end=\"966\">Identity of merchant site publisher<\/h2>\n<ul data-start=\"968\" data-end=\"1245\">\n<li data-start=\"968\" data-end=\"1184\">\n<p data-start=\"970\" data-end=\"1184\"><strong data-start=\"970\" data-end=\"1000\">Explore Media  <\/strong><br data-start=\"1000\" data-end=\"1003\">Micro-business registered in the name of Olivia Casari<br data-start=\"1057\" data-end=\"1060\">SIREN NUMBER: 897 431 763<br data-start=\"1081\" data-end=\"1084\">Head office: 12 rue de Targ\u00e9, 86100 Ch\u00e2tellerault (France)<br data-start=\"1146\" data-end=\"1149\">Email : <a data-start=\"1159\" data-end=\"1182\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">boutique@ountravela.com<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a><\/p>\n<\/li>\n<li data-start=\"1186\" data-end=\"1245\">\n<p data-start=\"1188\" data-end=\"1245\"><strong data-start=\"1188\" data-end=\"1203\">Hosting<\/strong>: ROCKET.NET &#8211; West Palm Beach, FL, USA<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1247\" data-end=\"1336\">The site offers for sale, in printed or electronic (dematerialized) form :<\/p>\n<ul data-start=\"1337\" data-end=\"1562\">\n<li data-start=\"1337\" data-end=\"1402\">\n<p data-start=\"1339\" data-end=\"1402\">road maps, hiking maps, travel maps,<\/p>\n<\/li>\n<li data-start=\"1403\" data-end=\"1442\">\n<p data-start=\"1405\" data-end=\"1442\">travel guides and books,<\/p>\n<\/li>\n<li data-start=\"1443\" data-end=\"1464\">\n<p data-start=\"1445\" data-end=\"1464\">GPS files,<\/p>\n<\/li>\n<li data-start=\"1465\" data-end=\"1562\">\n<p data-start=\"1467\" data-end=\"1562\">as well as accessories, including those produced by other companies (publishers or manufacturers).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1564\" data-end=\"1567\">\n<h2 data-start=\"1569\" data-end=\"1600\">Acceptance of conditions<\/h2>\n<p data-start=\"1602\" data-end=\"1772\">All orders placed on ountravela <strong data-start=\"1628\" data-end=\"1646\">.com<\/strong> imply the buyer&#8217;s full acceptance of the present terms and conditions, which are those in force at the date of the order.<\/p>\n<p data-start=\"1774\" data-end=\"1884\">These GCS are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.<\/p>\n<p data-start=\"1886\" data-end=\"1992\">OunTravela reserves the right to modify these terms and conditions at any time by publishing them on the site.<\/p>\n<h2 data-start=\"319\" data-end=\"345\">Article 1 &#8211; Warranties<\/h2>\n<p data-start=\"347\" data-end=\"471\"><strong data-start=\"347\" data-end=\"391\">Information on legal warranties<\/strong> (Articles L.211-2 of the French Consumer Code and Order of December 18, 2014):<\/p>\n<ul data-start=\"473\" data-end=\"1511\">\n<li data-start=\"473\" data-end=\"626\">\n<p data-start=\"475\" data-end=\"626\">Consumers can take action under the <strong data-start=\"507\" data-end=\"540\">legal warranty of conformity<\/strong> within <strong data-start=\"569\" data-end=\"578\">2 years<\/strong> of delivery of the goods.<\/p>\n<\/li>\n<li data-start=\"627\" data-end=\"796\">\n<p data-start=\"629\" data-end=\"796\">He may choose between <strong data-start=\"654\" data-end=\"668\">repair<\/strong> or <strong data-start=\"675\" data-end=\"691\">replacement of<\/strong> the good, subject to the cost conditions set out in article L.217-9 of the French Consumer Code.<\/p>\n<\/li>\n<li data-start=\"797\" data-end=\"949\">\n<p data-start=\"799\" data-end=\"949\">If none of these solutions is implemented within<strong data-start=\"862\" data-end=\"872\">1 month<\/strong> of the complaint, the consumer may demand a refund.<\/p>\n<\/li>\n<li data-start=\"950\" data-end=\"1159\">\n<p data-start=\"952\" data-end=\"1047\">The consumer is exempted from proving the lack of conformity of the goods during :<\/p>\n<ul data-start=\"1050\" data-end=\"1159\">\n<li data-start=\"1050\" data-end=\"1085\">\n<p data-start=\"1052\" data-end=\"1085\"><strong data-start=\"1052\" data-end=\"1062\">6 months<\/strong> after delivery,<\/p>\n<\/li>\n<li data-start=\"1088\" data-end=\"1159\">\n<p data-start=\"1090\" data-end=\"1159\"><strong data-start=\"1090\" data-end=\"1124\">24 months since March 18, 2016<\/strong>, except for used goods.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1160\" data-end=\"1278\">\n<p data-start=\"1162\" data-end=\"1278\">The legal warranty of conformity applies independently of any commercial warranty that may have been granted.<\/p>\n<\/li>\n<li data-start=\"1279\" data-end=\"1511\">\n<p data-start=\"1281\" data-end=\"1417\">The consumer may also invoke the <strong data-start=\"1331\" data-end=\"1367\">warranty against hidden defects<\/strong> (article 1641 of the French Civil Code) and choose between :<\/p>\n<ul data-start=\"1420\" data-end=\"1511\">\n<li data-start=\"1420\" data-end=\"1450\">\n<p data-start=\"1422\" data-end=\"1450\">cancellation of the sale,<\/p>\n<\/li>\n<li data-start=\"1453\" data-end=\"1511\">\n<p data-start=\"1455\" data-end=\"1511\">or a reduction in the price (article 1644 of the French Civil Code).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1513\" data-end=\"1600\">? <strong data-start=\"1516\" data-end=\"1550\">OunTravela guarantees the buyer<\/strong> against hidden defects in the item sold.<\/p>\n<p data-start=\"1602\" data-end=\"1701\">? <strong data-start=\"1605\" data-end=\"1669\">OunTravela will pay the full cost of returning<\/strong> the product(s) concerned.<\/p>\n<p data-start=\"1703\" data-end=\"1767\">? <strong data-start=\"1709\" data-end=\"1732\">After-sales service<\/strong> is available (see article 4).<\/p>\n<hr data-start=\"1769\" data-end=\"1772\">\n<h2 data-start=\"1774\" data-end=\"1807\">Article 2 &#8211; Products and prices<\/h2>\n<ul data-start=\"1809\" data-end=\"2367\">\n<li data-start=\"1809\" data-end=\"1905\">\n<p data-start=\"1811\" data-end=\"1905\">Only <strong data-start=\"1821\" data-end=\"1854\">products listed on the site<\/strong> on the day of the order are offered for sale.<\/p>\n<\/li>\n<li data-start=\"1906\" data-end=\"2017\">\n<p data-start=\"1908\" data-end=\"2017\">Offers are valid <strong data-start=\"1933\" data-end=\"1974\">while stocks last<\/strong> and for the <strong data-start=\"1982\" data-end=\"2014\">delivery zones indicated<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2018\" data-end=\"2113\">\n<p data-start=\"2020\" data-end=\"2113\">Descriptions, specifications and photographs are produced with the greatest care.<\/p>\n<\/li>\n<li data-start=\"2114\" data-end=\"2181\">\n<p data-start=\"2116\" data-end=\"2181\">Prices are given in <strong data-start=\"2142\" data-end=\"2155\">euros, inclusive of<\/strong> French VAT.<\/p>\n<\/li>\n<li data-start=\"2182\" data-end=\"2249\">\n<p data-start=\"2184\" data-end=\"2249\">The prices applied are those displayed at the time of the order.<\/p>\n<\/li>\n<li data-start=\"2250\" data-end=\"2367\">\n<p data-start=\"2252\" data-end=\"2367\">Preparation and delivery costs are indicated on the order summary <strong data-start=\"2343\" data-end=\"2364\">before payment<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2369\" data-end=\"2372\">\n<h2 data-start=\"2374\" data-end=\"2416\">Article 3 &#8211; Customer and confidentiality<\/h2>\n<ul data-start=\"2418\" data-end=\"3199\">\n<li data-start=\"2418\" data-end=\"2498\">\n<p data-start=\"2420\" data-end=\"2498\">The customer must be <strong data-start=\"2440\" data-end=\"2450\">of legal age<\/strong> or have <strong data-start=\"2469\" data-end=\"2495\">parental consent<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2499\" data-end=\"2608\">\n<p data-start=\"2501\" data-end=\"2608\">The customer must ensure that the information provided<strong data-start=\"2562\" data-end=\"2604\">(delivery address, email, telephone<\/strong>) is correct.<\/p>\n<\/li>\n<li data-start=\"2609\" data-end=\"2739\">\n<p data-start=\"2611\" data-end=\"2739\">If a telephone number is entered, the customer can register on the <strong data-start=\"2687\" data-end=\"2736\">anti-solicitation list<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2740\" data-end=\"2847\">\n<p data-start=\"2742\" data-end=\"2847\">The email and password (or login) constitute an <strong data-start=\"2796\" data-end=\"2822\">electronic signature<\/strong> and are binding on the customer.<\/p>\n<\/li>\n<li data-start=\"2848\" data-end=\"2990\">\n<p data-start=\"2850\" data-end=\"2990\">The data collected by OunTravela is <strong data-start=\"2893\" data-end=\"2924\">strictly confidential<\/strong> and will only be communicated to third parties with the customer&#8217;s consent.<\/p>\n<\/li>\n<li data-start=\"2991\" data-end=\"3069\">\n<p data-start=\"2993\" data-end=\"3069\">Email is the <strong data-start=\"3008\" data-end=\"3051\">only means of contractual communication<\/strong> with the customer.<\/p>\n<\/li>\n<li data-start=\"3070\" data-end=\"3199\">\n<p data-start=\"3072\" data-end=\"3199\">Any customer who has already had a dispute (e.g. payment incident, abusive returns) may be <strong data-start=\"3172\" data-end=\"3196\">refused an order<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3201\" data-end=\"3204\">\n<h2 data-start=\"3206\" data-end=\"3231\">Article 4 &#8211; Ordering<\/h2>\n<ul data-start=\"3233\" data-end=\"3780\">\n<li data-start=\"3233\" data-end=\"3334\">\n<p data-start=\"3235\" data-end=\"3334\">The order is validated once <strong data-start=\"3265\" data-end=\"3285\">payment<\/strong> has <strong data-start=\"3265\" data-end=\"3285\">been accepted<\/strong> via <strong data-start=\"3307\" data-end=\"3317\">PayPal<\/strong> or <strong data-start=\"3321\" data-end=\"3331\">Stripe<\/strong>.<\/p>\n<\/li>\n<li data-start=\"3335\" data-end=\"3444\">\n<p data-start=\"3337\" data-end=\"3444\">Public authorities and schools can pay by <strong data-start=\"3403\" data-end=\"3427\">postal order<\/strong> (on request).<\/p>\n<\/li>\n<li data-start=\"3445\" data-end=\"3504\">\n<p data-start=\"3447\" data-end=\"3504\">An order confirmation is sent by <strong data-start=\"3492\" data-end=\"3501\">email<\/strong>.<\/p>\n<\/li>\n<li data-start=\"3505\" data-end=\"3612\">\n<p data-start=\"3507\" data-end=\"3612\">The order form is archived on OunTravela&#8217;s servers and constitutes <strong data-start=\"3585\" data-end=\"3609\">contractual proof<\/strong>.<\/p>\n<\/li>\n<li data-start=\"3613\" data-end=\"3654\">\n<p data-start=\"3615\" data-end=\"3654\">The <strong data-start=\"3618\" data-end=\"3629\">invoice<\/strong> is sent by email.<\/p>\n<\/li>\n<li data-start=\"3655\" data-end=\"3780\">\n<p data-start=\"3657\" data-end=\"3691\">After-sales service available :<\/p>\n<ul data-start=\"3694\" data-end=\"3780\">\n<li data-start=\"3694\" data-end=\"3737\">\n<p data-start=\"3696\" data-end=\"3737\">by email : <strong data-start=\"3708\" data-end=\"3735\"><a data-start=\"3710\" data-end=\"3733\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">boutique@ountravela.com<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a><\/strong><\/p>\n<\/li>\n<li data-start=\"3740\" data-end=\"3780\">\n<p data-start=\"3742\" data-end=\"3780\">via the site&#8217;s contact form<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr data-start=\"3782\" data-end=\"3785\">\n<h2 data-start=\"3787\" data-end=\"3826\">Article 5 &#8211; Delivery and acceptance<\/h2>\n<ul data-start=\"3828\" data-end=\"4157\">\n<li data-start=\"3828\" data-end=\"3889\">\n<p data-start=\"3830\" data-end=\"3889\">Processing times are given in <strong data-start=\"3870\" data-end=\"3886\">working days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"3890\" data-end=\"4015\">\n<p data-start=\"3892\" data-end=\"4015\">On receipt, the customer must check the <strong data-start=\"3932\" data-end=\"3959\">conformity of the products<\/strong>. Any anomaly must be reported to customer service.<\/p>\n<\/li>\n<li data-start=\"4016\" data-end=\"4157\">\n<p data-start=\"4018\" data-end=\"4157\">In the event of <strong data-start=\"4028\" data-end=\"4064\">non-conforming or damaged products<\/strong>, OunTravela may request a return and reserves the right to refuse abusive returns.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"4159\" data-end=\"4180\">Wrong address<\/h3>\n<ul data-start=\"4181\" data-end=\"4410\">\n<li data-start=\"4181\" data-end=\"4273\">\n<p data-start=\"4183\" data-end=\"4273\">In the event of an address error by the customer, he\/she will be responsible for the <strong data-start=\"4228\" data-end=\"4253\">cost of return shipment<\/strong>.<\/p>\n<\/li>\n<li data-start=\"4274\" data-end=\"4410\">\n<p data-start=\"4276\" data-end=\"4410\">Procedure: the parcel is returned \u2192 a payment link for shipping costs is sent \u2192 the parcel is returned to the correct address.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"4412\" data-end=\"4445\">No collection from a relay point<\/h3>\n<ul data-start=\"4446\" data-end=\"4713\">\n<li data-start=\"4446\" data-end=\"4506\">\n<p data-start=\"4448\" data-end=\"4506\">The customer has <strong data-start=\"4469\" data-end=\"4480\">8 days<\/strong> to collect the parcel.<\/p>\n<\/li>\n<li data-start=\"4507\" data-end=\"4549\">\n<p data-start=\"4509\" data-end=\"4549\">After this period, the parcel is returned.<\/p>\n<\/li>\n<li data-start=\"4550\" data-end=\"4713\">\n<p data-start=\"4552\" data-end=\"4579\">The customer may request :<\/p>\n<ul data-start=\"4582\" data-end=\"4713\">\n<li data-start=\"4582\" data-end=\"4621\">\n<p data-start=\"4584\" data-end=\"4621\"><strong data-start=\"4588\" data-end=\"4604\">reshipment<\/strong> (at the customer&#8217;s expense),<\/p>\n<\/li>\n<li data-start=\"4624\" data-end=\"4713\">\n<p data-start=\"4626\" data-end=\"4713\">or a <strong data-start=\"4633\" data-end=\"4647\">cancellation<\/strong> (refund excluding delivery charges and digital products).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"4715\" data-end=\"4831\">? OunTravela ships to over <strong data-start=\"4750\" data-end=\"4761\">70 countries<\/strong>, but cannot be held responsible for customer address errors.<\/p>\n<hr data-start=\"4833\" data-end=\"4836\">\n<h2 data-start=\"4838\" data-end=\"4876\">Article 6 &#8211; Right of withdrawal<\/h2>\n<p><strong data-start=\"5503\" data-end=\"5565\"> <\/strong><\/p>\n<p><strong data-start=\"5503\" data-end=\"5565\"><\/strong><\/p>\n<p data-path-to-node=\"7,1\"><b data-path-to-node=\"7,1\" data-index-in-node=\"0\">6.1 Physical products (books, cards, accessories)<\/b> The customer has <strong><em>30 days<\/em><\/strong> from receipt to exercise his right of withdrawal, without giving any reason. You then have <b data-path-to-node=\"7,1\" data-index-in-node=\"183\">14 days<\/b> to return the products in their original packaging. Refunds are made within 7 days of receipt. OunTravela will pay the return shipping costs via a prepaid voucher or SEPA refund.<\/p>\n<p data-path-to-node=\"7,2\"><b data-path-to-node=\"7,2\" data-index-in-node=\"0\">6.2 Digital products (Ebooks, GPS tracks, dematerialized files)<\/b> In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal may not be exercised for digital content not supplied on a material medium whose execution has begun after the consumer&#8217;s express prior agreement and express waiver of his right of withdrawal.<\/p>\n<p data-path-to-node=\"7,3\"><b data-path-to-node=\"7,3\" data-index-in-node=\"0\">By validating an order for digital products (Ebooks, GPS tracks), the customer accepts immediate access to the content and expressly waives his\/her right of withdrawal. Consequently, these purchases are firm and final and may not give rise to any reimbursement, exchange or return.<\/b><\/p>\n<p data-start=\"5478\" data-end=\"5567\"><strong data-start=\"5503\" data-end=\"5565\"> <\/strong><\/p>\n<hr data-start=\"5569\" data-end=\"5572\">\n<h2 data-start=\"5574\" data-end=\"5615\">Article 7 &#8211; Information technology and civil liberties<\/h2>\n<ul data-start=\"5617\" data-end=\"5918\">\n<li data-start=\"5617\" data-end=\"5705\">\n<p data-start=\"5619\" data-end=\"5705\">Personal data is only used to process orders.<\/p>\n<\/li>\n<li data-start=\"5706\" data-end=\"5842\">\n<p data-start=\"5708\" data-end=\"5842\">The customer has a <strong data-start=\"5731\" data-end=\"5790\">right of access, rectification, opposition and suppression<\/strong> (Data-processing law and Freedoms of January 6, 1978).<\/p>\n<\/li>\n<li data-start=\"5843\" data-end=\"5918\">\n<p data-start=\"5845\" data-end=\"5918\">This right may be exercised by writing to <strong data-start=\"5886\" data-end=\"5915\">OunTravela&#8217;s head office<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"5920\" data-end=\"5923\">\n<h2 data-start=\"5925\" data-end=\"5966\">Article 8 &#8211; Intellectual property<\/h2>\n<ul data-start=\"5968\" data-end=\"6283\">\n<li data-start=\"5968\" data-end=\"6046\">\n<p data-start=\"5970\" data-end=\"6046\">Unauthorized reproduction, copying or distribution is <strong data-start=\"6030\" data-end=\"6043\">prohibited<\/strong>.<\/p>\n<\/li>\n<li data-start=\"6047\" data-end=\"6157\">\n<p data-start=\"6049\" data-end=\"6157\">All content (photographs, maps, text) is protected by the French <strong data-start=\"6115\" data-end=\"6154\">Intellectual Property Code<\/strong>.<\/p>\n<\/li>\n<li data-start=\"6158\" data-end=\"6283\">\n<p data-start=\"6160\" data-end=\"6186\">Only the following are permitted:<\/p>\n<ul data-start=\"6189\" data-end=\"6283\">\n<li data-start=\"6189\" data-end=\"6231\">\n<p data-start=\"6191\" data-end=\"6231\">private copies for individual use,<\/p>\n<\/li>\n<li data-start=\"6234\" data-end=\"6283\">\n<p data-start=\"6236\" data-end=\"6283\">short quotations for illustrative purposes.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr data-start=\"6285\" data-end=\"6288\">\n<h2 data-start=\"6290\" data-end=\"6316\">Article 9 &#8211; Mediation<\/h2>\n<p data-start=\"6318\" data-end=\"6455\">In accordance with article L.612-1 of the French Consumer Code, the customer may have free recourse to the <strong data-start=\"6440\" data-end=\"6451\">MEDICYS<\/strong> mediation service:<\/p>\n<ul data-start=\"6456\" data-end=\"6633\">\n<li data-start=\"6456\" data-end=\"6563\">\n<p data-start=\"6458\" data-end=\"6563\">online: https: <a data-start=\"6469\" data-end=\"6561\" rel=\"noopener\" target=\"_new\" class=\"decorated-link\" href=\"https:\/\/app.medicys.fr\/?proId=563abdc5-65bb-4f71-a2d6-62753ffe4ffd\">\/\/app.medicys.fr<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a><\/p>\n<\/li>\n<li data-start=\"6564\" data-end=\"6633\">\n<p data-start=\"6566\" data-end=\"6633\">by post: <strong data-start=\"6581\" data-end=\"6631\">MEDICYS &#8211; 73 boulevard de Clichy &#8211; 75009 Paris<\/strong><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 data-start=\"393\" data-end=\"446\">Terms, conditions and notices of the OunTravela website<\/h1>\n<h2 data-start=\"448\" data-end=\"469\">1. Purpose of the site<\/h2>\n<p data-start=\"471\" data-end=\"556\">The ountravela <strong data-start=\"479\" data-end=\"497\">.com<\/strong> website is an online service allowing users to :<\/p>\n<ul data-start=\"557\" data-end=\"767\">\n<li data-start=\"557\" data-end=\"640\">\n<p data-start=\"559\" data-end=\"640\">search, find and book travel experiences worldwide,<\/p>\n<\/li>\n<li data-start=\"641\" data-end=\"709\">\n<p data-start=\"643\" data-end=\"709\">consult and share information, opinions and recommendations,<\/p>\n<\/li>\n<li data-start=\"710\" data-end=\"767\">\n<p data-start=\"712\" data-end=\"767\">access guides, maps and travel resources.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"769\" data-end=\"866\">This site is provided for information, consultation and networking purposes only.<\/p>\n<hr data-start=\"868\" data-end=\"871\">\n<h2 data-start=\"873\" data-end=\"892\">2. Definitions<\/h2>\n<ul data-start=\"894\" data-end=\"1420\">\n<li data-start=\"894\" data-end=\"1023\">\n<p data-start=\"896\" data-end=\"1023\">&#8220;<strong data-start=\"896\" data-end=\"912\">OunTravela&#8221;<\/strong>: the ountravela <strong data-start=\"927\" data-end=\"945\">.com<\/strong> website, managed by <strong data-start=\"967\" data-end=\"984\">Explore Media<\/strong> (micro-enterprise, SIREN 897431763).<\/p>\n<\/li>\n<li data-start=\"1024\" data-end=\"1087\">\n<p data-start=\"1026\" data-end=\"1087\">&#8220;<strong data-start=\"1026\" data-end=\"1036\">You&#8221;<\/strong>: any customer, visitor or contributor to the site.<\/p>\n<\/li>\n<li data-start=\"1088\" data-end=\"1211\">\n<p data-start=\"1090\" data-end=\"1211\"><strong data-start=\"1090\" data-end=\"1114\">&#8220;Third-party suppliers&#8221;<\/strong>: providers of travel services (rental companies, guides, agencies, etc.) accessible via the site.<\/p>\n<\/li>\n<li data-start=\"1212\" data-end=\"1420\">\n<p data-start=\"1214\" data-end=\"1420\">&#8220;<strong data-start=\"1214\" data-end=\"1232\">Rent2Explore&#8221;<\/strong>: legally distinct partner company (SARL, SIREN 935131383), operating the matchmaking services and the sale of certain administrative documents (e.g. border permits).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1422\" data-end=\"1425\">\n<h2 data-start=\"1427\" data-end=\"1461\">3. Acceptance of conditions<\/h2>\n<p data-start=\"1463\" data-end=\"1520\">By accessing the ountravela <strong data-start=\"1483\" data-end=\"1501\">.com<\/strong> website, you agree to :<\/p>\n<ul data-start=\"1521\" data-end=\"1720\">\n<li data-start=\"1521\" data-end=\"1564\">\n<p data-start=\"1523\" data-end=\"1564\">the present conditions of use,<\/p>\n<\/li>\n<li data-start=\"1565\" data-end=\"1628\">\n<p data-start=\"1567\" data-end=\"1628\">any future modification or updating of these conditions,<\/p>\n<\/li>\n<li data-start=\"1629\" data-end=\"1720\">\n<p data-start=\"1631\" data-end=\"1720\">to use the site only for <strong data-start=\"1670\" data-end=\"1696\">legitimate<\/strong>, personal <strong data-start=\"1670\" data-end=\"1696\">reservations<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1722\" data-end=\"1768\">Fraudulent bookings are prohibited.<\/p>\n<hr data-start=\"1770\" data-end=\"1773\">\n<h2 data-start=\"1775\" data-end=\"1821\">4. Limits of liability of OunTravela<\/h2>\n<ul data-start=\"1823\" data-end=\"2389\">\n<li data-start=\"1823\" data-end=\"1971\">\n<p data-start=\"1825\" data-end=\"1971\"><strong data-start=\"1825\" data-end=\"1870\">OunTravela is not a travel agency<\/strong> and does not directly provide transportation, accommodation, tours or excursions.<\/p>\n<\/li>\n<li data-start=\"1972\" data-end=\"2112\">\n<p data-start=\"1974\" data-end=\"2112\">The information available on the site and in our guides is provided <strong data-start=\"2048\" data-end=\"2063\">&#8220;as is&#8221;,<\/strong> without any guarantee of accuracy or completeness.<\/p>\n<\/li>\n<li data-start=\"2113\" data-end=\"2389\">\n<p data-start=\"2115\" data-end=\"2170\">OunTravela assumes no responsibility for :<\/p>\n<ul data-start=\"2173\" data-end=\"2389\">\n<li data-start=\"2173\" data-end=\"2221\">\n<p data-start=\"2175\" data-end=\"2221\">errors or omissions of third-party suppliers,<\/p>\n<\/li>\n<li data-start=\"2224\" data-end=\"2279\">\n<p data-start=\"2226\" data-end=\"2279\">acts, negligence or breaches of duty by service providers,<\/p>\n<\/li>\n<li data-start=\"2282\" data-end=\"2389\">\n<p data-start=\"2284\" data-end=\"2389\">bodily injury, death, material or financial loss arising from the use of third-party services.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"2391\" data-end=\"2504\">? All reservations imply acceptance of the <strong data-start=\"2439\" data-end=\"2501\">terms and conditions of the third-party supplier concerned<\/strong>.<\/p>\n<hr data-start=\"2506\" data-end=\"2509\">\n<h2 data-start=\"2511\" data-end=\"2539\">5. Rent2Explore&#8217;s role<\/h2>\n<p data-start=\"2541\" data-end=\"2656\">Certain services on the ountravela <strong data-start=\"2571\" data-end=\"2589\">.com<\/strong> website are managed exclusively by <strong data-start=\"2620\" data-end=\"2641\">Rent2Explore SARL<\/strong>, in particular :<\/p>\n<ul data-start=\"2657\" data-end=\"2923\">\n<li data-start=\"2657\" data-end=\"2715\">\n<p data-start=\"2659\" data-end=\"2715\">contact forms for rental companies and guides,<\/p>\n<\/li>\n<li data-start=\"2716\" data-end=\"2809\">\n<p data-start=\"2718\" data-end=\"2809\">contact with local car rental or service providers,<\/p>\n<\/li>\n<li data-start=\"2810\" data-end=\"2923\">\n<p data-start=\"2812\" data-end=\"2923\">sale of administrative documents (e.g. <strong data-start=\"2854\" data-end=\"2919\">border permits for Kyrgyzstan, Tajikistan, etc.<\/strong>).<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2925\" data-end=\"2954\">Cancellation policy<\/h3>\n<p data-start=\"2955\" data-end=\"3165\">Rent2Explore applies a prepayment refund policy for cancellations made <strong data-start=\"3053\" data-end=\"3070\">45 to 60 days<\/strong> before the start of the service, according to the specific conditions of each rental company or guide.<\/p>\n<h3 data-start=\"3167\" data-end=\"3187\">Liability<\/h3>\n<ul data-start=\"3188\" data-end=\"3426\">\n<li data-start=\"3188\" data-end=\"3265\">\n<p data-start=\"3190\" data-end=\"3265\"><strong data-start=\"3190\" data-end=\"3263\">Rent2Explore is neither a rental agency nor a travel agency.<\/strong><\/p>\n<\/li>\n<li data-start=\"3266\" data-end=\"3426\">\n<p data-start=\"3268\" data-end=\"3426\">As an intermediary, Rent2Explore cannot be held responsible for any problems encountered during the trip or the service provided by the service provider.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3428\" data-end=\"3571\">? The specific conditions applicable to these services are specified in the <a data-start=\"3509\" data-end=\"3568\" href=\"https:\/\/ountravela.com\/en\/terms-and-conditions-rent2explore\/\">Rent2Explore GTC.<\/a><\/p>\n<hr data-start=\"3573\" data-end=\"3576\">\n<h2 data-start=\"3578\" data-end=\"3600\">6. External links<\/h2>\n<p data-start=\"3602\" data-end=\"3825\">The site may contain links to third-party sites.<br data-start=\"3658\" data-end=\"3661\">? OunTravela has no control over these sites and accepts no responsibility for their content, security or privacy policies.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;||5px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h1 data-start=\"641\" data-end=\"686\">User content and contributions<\/h1>\n<h2 data-start=\"688\" data-end=\"726\">1. User contributions<\/h2>\n<p data-start=\"728\" data-end=\"799\">Users can contribute to the site in a number of ways:<\/p>\n<ul data-start=\"800\" data-end=\"952\">\n<li data-start=\"800\" data-end=\"846\">\n<p data-start=\"802\" data-end=\"846\">opinions, reviews, messages, photos, videos,<\/p>\n<\/li>\n<li data-start=\"847\" data-end=\"884\">\n<p data-start=\"849\" data-end=\"884\">suggestions, ideas, comments,<\/p>\n<\/li>\n<li data-start=\"885\" data-end=\"952\">\n<p data-start=\"887\" data-end=\"952\">evaluations of experiences or services offered by third parties.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"954\" data-end=\"1130\">By submitting content (&#8220;<strong data-start=\"981\" data-end=\"992\">Content<\/strong>&#8220;), you grant <strong data-start=\"1012\" data-end=\"1042\">OunTravela and Rent2Explore<\/strong> a worldwide, non-exclusive, royalty-free, perpetual and transferable right to:<\/p>\n<ul data-start=\"1131\" data-end=\"1337\">\n<li data-start=\"1131\" data-end=\"1187\">\n<p data-start=\"1133\" data-end=\"1187\">use, reproduce, adapt and publish this content,<\/p>\n<\/li>\n<li data-start=\"1188\" data-end=\"1285\">\n<p data-start=\"1190\" data-end=\"1285\">display it publicly and integrate it into other media (advertising, communications, etc.),<\/p>\n<\/li>\n<li data-start=\"1286\" data-end=\"1337\">\n<p data-start=\"1288\" data-end=\"1337\">use the name provided in connection with this content.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1339\" data-end=\"1462\">? You acknowledge that your Content is <strong data-start=\"1382\" data-end=\"1418\">non-confidential and non-proprietary<\/strong> and that you are <strong data-start=\"1439\" data-end=\"1459\">solely responsible for<\/strong> it.<\/p>\n<hr data-start=\"1464\" data-end=\"1467\">\n<h2 data-start=\"1469\" data-end=\"1503\">2. Interactive zones and notices<\/h2>\n<p data-start=\"1505\" data-end=\"1605\">The site may offer <strong data-start=\"1531\" data-end=\"1602\">forums, comment areas, customer reviews or rating systems<\/strong>.<\/p>\n<ul data-start=\"1607\" data-end=\"1983\">\n<li data-start=\"1607\" data-end=\"1670\">\n<p data-start=\"1609\" data-end=\"1670\">You are <strong data-start=\"1619\" data-end=\"1639\">solely responsible for<\/strong> the content you publish.<\/p>\n<\/li>\n<li data-start=\"1671\" data-end=\"1774\">\n<p data-start=\"1673\" data-end=\"1774\">You may not suggest that your opinions or content are endorsed by OunTravela or Rent2Explore.<\/p>\n<\/li>\n<li data-start=\"1775\" data-end=\"1875\">\n<p data-start=\"1777\" data-end=\"1875\">Illegal, defamatory, fraudulent or irrelevant content is prohibited.<\/p>\n<\/li>\n<li data-start=\"1876\" data-end=\"1983\">\n<p data-start=\"1878\" data-end=\"1983\">OunTravela and Rent2Explore reserve the right to <strong data-start=\"1930\" data-end=\"1954\">moderate or delete<\/strong> any non-conforming content.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1985\" data-end=\"1988\">\n<h2 data-start=\"1990\" data-end=\"2030\">3. Responsibility for content<\/h2>\n<ul data-start=\"2032\" data-end=\"2338\">\n<li data-start=\"2032\" data-end=\"2105\">\n<p data-start=\"2034\" data-end=\"2105\">OunTravela acts as <strong data-start=\"2056\" data-end=\"2077\">guide publisher<\/strong> and <strong data-start=\"2081\" data-end=\"2102\">site host<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2106\" data-end=\"2207\">\n<p data-start=\"2108\" data-end=\"2207\">Rent2Explore acts as an <strong data-start=\"2132\" data-end=\"2163\">intermediation platform<\/strong> (rentals, private guides, tours, permits).<\/p>\n<\/li>\n<li data-start=\"2208\" data-end=\"2338\">\n<p data-start=\"2210\" data-end=\"2338\">Third-party service providers (rental companies, guides, local agencies) remain <strong data-start=\"2276\" data-end=\"2298\">solely responsible for<\/strong> carrying out the services booked.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2340\" data-end=\"2510\">? Neither OunTravela nor Rent2Explore can be held responsible for errors, omissions, damages, losses or accidents related to the services of third-party suppliers.<\/p>\n<hr data-start=\"2512\" data-end=\"2515\">\n<h2 data-start=\"2517\" data-end=\"2558\">4. Private guides, tours and activities<\/h2>\n<ul data-start=\"2560\" data-end=\"2988\">\n<li data-start=\"2560\" data-end=\"2665\">\n<p data-start=\"2562\" data-end=\"2665\">Information on <strong data-start=\"2587\" data-end=\"2604\">private guides<\/strong> and <strong data-start=\"2612\" data-end=\"2631\">tours\/activities<\/strong> is provided via Rent2Explore.<\/p>\n<\/li>\n<li data-start=\"2666\" data-end=\"2780\">\n<p data-start=\"2668\" data-end=\"2780\">Guides and agencies are <strong data-start=\"2699\" data-end=\"2729\">independent contractors<\/strong> and not employees or partners of OunTravela.<\/p>\n<\/li>\n<li data-start=\"2781\" data-end=\"2838\">\n<p data-start=\"2783\" data-end=\"2838\">Rent2Explore only acts as an <strong data-start=\"2818\" data-end=\"2835\">intermediary<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2839\" data-end=\"2988\">\n<p data-start=\"2841\" data-end=\"2988\">The customer is responsible for agreeing practical details (schedule, meeting place, price, terms and conditions) directly with the guide or rental company.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2990\" data-end=\"2993\">\n<h2 data-start=\"2995\" data-end=\"3046\">5. Sale of permits and administrative documents<\/h2>\n<ul data-start=\"3048\" data-end=\"3341\">\n<li data-start=\"3048\" data-end=\"3166\">\n<p data-start=\"3050\" data-end=\"3166\">The <strong data-start=\"3053\" data-end=\"3118\">sale of border permits (Kyrgyzstan, Tajikistan, etc.)<\/strong> is handled exclusively by <strong data-start=\"3147\" data-end=\"3163\">Rent2Explore<\/strong>.<\/p>\n<\/li>\n<li data-start=\"3167\" data-end=\"3219\">\n<p data-start=\"3169\" data-end=\"3219\">These documents are not sold by OunTravela.<\/p>\n<\/li>\n<li data-start=\"3220\" data-end=\"3341\">\n<p data-start=\"3222\" data-end=\"3341\">The applicable conditions are those of <strong data-start=\"3264\" data-end=\"3280\">Rent2Explore<\/strong><a href=\"https:\/\/ountravela.com\/en\/terms-and-conditions-rent2explore\/\">(see its GTC<\/a><a data-start=\"3291\" data-end=\"3337\" rel=\"noopener\" target=\"_new\" class=\"decorated-link cursor-pointer\">)<\/a>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3343\" data-end=\"3346\">\n<h2 data-start=\"3348\" data-end=\"3383\">6. Accuracy of information<\/h2>\n<ul data-start=\"3385\" data-end=\"3750\">\n<li data-start=\"3385\" data-end=\"3487\">\n<p data-start=\"3387\" data-end=\"3487\">OunTravela makes every effort to provide reliable information in its guides and on the site.<\/p>\n<\/li>\n<li data-start=\"3488\" data-end=\"3612\">\n<p data-start=\"3490\" data-end=\"3612\">However, the information is provided <strong data-start=\"3532\" data-end=\"3547\">&#8220;as is&#8221;, with<\/strong> no guarantee of accuracy, completeness or timeliness.<\/p>\n<\/li>\n<li data-start=\"3613\" data-end=\"3750\">\n<p data-start=\"3615\" data-end=\"3750\">Travel involves risks (climate, roads, local conditions) that cannot be anticipated by OunTravela or Rent2Explore.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 data-start=\"472\" data-end=\"496\">Our responsibility<\/h1>\n<p data-start=\"498\" data-end=\"655\">\u26a0\ufe0f <strong data-start=\"501\" data-end=\"547\">Please read this section carefully.<\/strong><br data-start=\"547\" data-end=\"550\">It limits the liability of OunTravela and Rent2Explore for your use of the website.<\/p>\n<hr data-start=\"657\" data-end=\"660\">\n<h2 data-start=\"662\" data-end=\"689\">Travel information<\/h2>\n<ul data-start=\"691\" data-end=\"1040\">\n<li data-start=\"691\" data-end=\"812\">\n<p data-start=\"693\" data-end=\"812\">Information published on certain destinations may involve risks (safety, health, regulations).<\/p>\n<\/li>\n<li data-start=\"813\" data-end=\"905\">\n<p data-start=\"815\" data-end=\"905\"><strong data-start=\"815\" data-end=\"845\">OunTravela does not guarantee<\/strong> that travel to these destinations is safe.<\/p>\n<\/li>\n<li data-start=\"906\" data-end=\"1040\">\n<p data-start=\"908\" data-end=\"1040\"><strong data-start=\"908\" data-end=\"952\">OunTravela cannot be held responsible for<\/strong> any damage, loss or accident resulting from travel to these destinations.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1042\" data-end=\"1045\">\n<h2 data-start=\"1047\" data-end=\"1079\">Accuracy of information<\/h2>\n<ul data-start=\"1081\" data-end=\"1498\">\n<li data-start=\"1081\" data-end=\"1242\">\n<p data-start=\"1083\" data-end=\"1242\">The content (information, descriptions, prices, availability, photographs, opinions, etc.) published on the site may contain errors or inaccuracies.<\/p>\n<\/li>\n<li data-start=\"1243\" data-end=\"1350\">\n<p data-start=\"1245\" data-end=\"1350\"><strong data-start=\"1245\" data-end=\"1275\">OunTravela does not guarantee<\/strong> the accuracy, completeness or relevance of the information published.<\/p>\n<\/li>\n<li data-start=\"1351\" data-end=\"1498\">\n<p data-start=\"1353\" data-end=\"1498\">OunTravela reserves the right to correct any errors (including pricing or availability) at any time, including after a reservation has been made.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1500\" data-end=\"1503\">\n<h2 data-start=\"1505\" data-end=\"1530\">Products and services<\/h2>\n<ul data-start=\"1532\" data-end=\"1843\">\n<li data-start=\"1532\" data-end=\"1655\">\n<p data-start=\"1534\" data-end=\"1655\">The inclusion or presentation of a service or product on the site <strong data-start=\"1601\" data-end=\"1637\">does not constitute an endorsement<\/strong> by OunTravela.<\/p>\n<\/li>\n<li data-start=\"1656\" data-end=\"1843\">\n<p data-start=\"1658\" data-end=\"1843\">All services are provided <strong data-start=\"1689\" data-end=\"1704\">&#8220;as is&#8221;,<\/strong> without warranty of any kind, either express or implied (merchantability, fitness for a particular purpose, freedom from viruses or technical defects).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1845\" data-end=\"1848\">\n<h2 data-start=\"1850\" data-end=\"1889\">Third-party service providers and Rent2Explore<\/h2>\n<ul data-start=\"1891\" data-end=\"2562\">\n<li data-start=\"1891\" data-end=\"1975\">\n<p data-start=\"1893\" data-end=\"1975\"><strong data-start=\"1897\" data-end=\"1936\">Third-party suppliers and private guides<\/strong> are independent contractors.<\/p>\n<\/li>\n<li data-start=\"1976\" data-end=\"2050\">\n<p data-start=\"1978\" data-end=\"2050\">They are <strong data-start=\"1990\" data-end=\"2015\">neither employees nor agents<\/strong> of OunTravela or Rent2Explore.<\/p>\n<\/li>\n<li data-start=\"2051\" data-end=\"2205\">\n<p data-start=\"2053\" data-end=\"2205\"><strong data-start=\"2053\" data-end=\"2105\">Rent2Explore acts solely as an intermediary<\/strong> for connecting services (rental companies, guides, tours) and the sale of cross-border permits.<\/p>\n<\/li>\n<li data-start=\"2206\" data-end=\"2562\">\n<p data-start=\"2208\" data-end=\"2280\">Neither OunTravela nor Rent2Explore can be held responsible for :<\/p>\n<ul data-start=\"2283\" data-end=\"2562\">\n<li data-start=\"2283\" data-end=\"2370\">\n<p data-start=\"2285\" data-end=\"2370\">errors, omissions, delays, cancellations, overloads, strikes, force majeure,<\/p>\n<\/li>\n<li data-start=\"2373\" data-end=\"2480\">\n<p data-start=\"2375\" data-end=\"2480\">accidents, injuries, death, material or financial damage related to the services of third-party providers,<\/p>\n<\/li>\n<li data-start=\"2483\" data-end=\"2562\">\n<p data-start=\"2485\" data-end=\"2562\">costs or consequences of decisions by authorities or governments.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr data-start=\"2564\" data-end=\"2567\">\n<h2 data-start=\"2569\" data-end=\"2602\">Limitation of liability<\/h2>\n<p data-start=\"2604\" data-end=\"2696\">In no event will OunTravela or Rent2Explore be liable for any damages :<\/p>\n<ul data-start=\"2697\" data-end=\"2913\">\n<li data-start=\"2697\" data-end=\"2772\">\n<p data-start=\"2699\" data-end=\"2772\"><strong data-start=\"2699\" data-end=\"2769\">direct, indirect, consequential, punitive, special or exemplary<\/strong>,<\/p>\n<\/li>\n<li data-start=\"2773\" data-end=\"2913\">\n<p data-start=\"2775\" data-end=\"2913\">including loss of data, loss of information, financial loss, costs related to the provision of substitute goods or services.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2915\" data-end=\"2952\">This limitation covers in particular :<\/p>\n<ul data-start=\"2953\" data-end=\"3216\">\n<li data-start=\"2953\" data-end=\"2990\">\n<p data-start=\"2955\" data-end=\"2990\">access or use of the site,<\/p>\n<\/li>\n<li data-start=\"2991\" data-end=\"3033\">\n<p data-start=\"2993\" data-end=\"3033\">access delays or impossibilities,<\/p>\n<\/li>\n<li data-start=\"3034\" data-end=\"3107\">\n<p data-start=\"3036\" data-end=\"3107\">the trust placed in the opinions or information on the site,<\/p>\n<\/li>\n<li data-start=\"3108\" data-end=\"3144\">\n<p data-start=\"3110\" data-end=\"3144\">viruses or harmful elements,<\/p>\n<\/li>\n<li data-start=\"3145\" data-end=\"3216\">\n<p data-start=\"3147\" data-end=\"3216\">any product or service purchased via a link or connection.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3218\" data-end=\"3221\">\n<h2 data-start=\"3223\" data-end=\"3253\">Liability ceiling<\/h2>\n<p data-start=\"3255\" data-end=\"3340\">Should OunTravela or Rent2Explore, despite this clause, be found liable :<\/p>\n<ul data-start=\"3341\" data-end=\"3519\">\n<li data-start=\"3341\" data-end=\"3472\">\n<p data-start=\"3343\" data-end=\"3472\">their liability will be limited to the <strong data-start=\"3381\" data-end=\"3429\">total amount of the transaction fees paid<\/strong> on the site for the service in question,<\/p>\n<\/li>\n<li data-start=\"3473\" data-end=\"3519\">\n<p data-start=\"3475\" data-end=\"3519\">or, failing that, to a maximum of <strong data-start=\"3505\" data-end=\"3516\">100 USD<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 data-start=\"202\" data-end=\"226\">Your responsibility<\/h1>\n<p data-start=\"228\" data-end=\"531\">By using this site, <strong data-start=\"250\" data-end=\"371\">you agree to defend, indemnify and hold harmless OunTravela, Rent2Explore, and their employees, representatives and agents<\/strong> from and against any and all claims, actions, demands, losses, damages, fines, costs or expenses (including reasonable legal fees) arising out of:<\/p>\n<ul data-start=\"533\" data-end=\"1014\">\n<li data-start=\"533\" data-end=\"622\">\n<p data-start=\"535\" data-end=\"622\"><strong data-start=\"535\" data-end=\"554\">your breach of<\/strong> these terms and conditions or any document referred to herein,<\/p>\n<\/li>\n<li data-start=\"623\" data-end=\"703\">\n<p data-start=\"625\" data-end=\"703\"><strong data-start=\"625\" data-end=\"644\">your violation of<\/strong> any applicable law, regulation or directive,<\/p>\n<\/li>\n<li data-start=\"704\" data-end=\"805\">\n<p data-start=\"706\" data-end=\"805\"><strong data-start=\"706\" data-end=\"746\">your infringement of a third party&#8217;s rights<\/strong> (privacy, publicity, intellectual property, etc.),<\/p>\n<\/li>\n<li data-start=\"806\" data-end=\"859\">\n<p data-start=\"808\" data-end=\"859\"><strong data-start=\"808\" data-end=\"829\">your use of<\/strong> the ountravela.com website,<\/p>\n<\/li>\n<li data-start=\"860\" data-end=\"949\">\n<p data-start=\"862\" data-end=\"949\"><strong data-start=\"862\" data-end=\"898\">your reservation or use of<\/strong> a product or service obtained through Rent2Explore,<\/p>\n<\/li>\n<li data-start=\"950\" data-end=\"1014\">\n<p data-start=\"952\" data-end=\"1014\">your negligence or wilful misconduct.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1016\" data-end=\"1019\">\n<h1 data-start=\"1021\" data-end=\"1051\">Links to third-party sites<\/h1>\n<ul data-start=\"1053\" data-end=\"1483\">\n<li data-start=\"1053\" data-end=\"1159\">\n<p data-start=\"1055\" data-end=\"1159\">The ountravela.com website may contain <strong data-start=\"1096\" data-end=\"1117\">hyperlinks<\/strong> to websites operated by third parties.<\/p>\n<\/li>\n<li data-start=\"1160\" data-end=\"1223\">\n<p data-start=\"1162\" data-end=\"1223\">These links are provided for <strong data-start=\"1207\" data-end=\"1220\">reference<\/strong> purposes only.<\/p>\n<\/li>\n<li data-start=\"1224\" data-end=\"1483\">\n<p data-start=\"1226\" data-end=\"1328\"><strong data-start=\"1226\" data-end=\"1282\">OunTravela and Rent2Explore have no control<\/strong> over these sites and are not responsible for them:<\/p>\n<ul data-start=\"1331\" data-end=\"1483\">\n<li data-start=\"1331\" data-end=\"1351\">\n<p data-start=\"1333\" data-end=\"1351\">their content,<\/p>\n<\/li>\n<li data-start=\"1354\" data-end=\"1407\">\n<p data-start=\"1356\" data-end=\"1407\">their privacy practices,<\/p>\n<\/li>\n<li data-start=\"1410\" data-end=\"1483\">\n<p data-start=\"1412\" data-end=\"1483\">viruses, malware or harmful elements.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1485\" data-end=\"1644\">\u26a0\ufe0f It is <strong data-start=\"1488\" data-end=\"1556\">your responsibility to take all necessary precautions<\/strong> before accessing a third-party site or downloading a file from such a site.<\/p>\n<p data-start=\"1646\" data-end=\"1884\">? The inclusion of a hyperlink does not constitute <strong data-start=\"1695\" data-end=\"1727\">an endorsement of<\/strong> the third-party site, its contents or the products\/services it offers, nor does it constitute an association between OunTravela \/ Rent2Explore and the operators of such sites.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 data-start=\"663\" data-end=\"710\">Terms and conditions for customer reviews<\/h1>\n<p data-start=\"712\" data-end=\"1026\">The ountravela <strong data-start=\"720\" data-end=\"738\">.com<\/strong> website uses the <em data-start=\"757\" data-end=\"791\">Customer Reviews for WooCommerce<\/em> plugin, published by <strong data-start=\"803\" data-end=\"827\">Customer Reviews Ltd<\/strong> (71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, Company No. 11364361).<br data-start=\"918\" data-end=\"921\">By posting a review on our site, you also agree to the terms and conditions of this provider.<\/p>\n<hr data-start=\"1028\" data-end=\"1031\">\n<h2 data-start=\"1033\" data-end=\"1072\">1. Collecting and processing notices<\/h2>\n<ul data-start=\"1073\" data-end=\"1357\">\n<li data-start=\"1073\" data-end=\"1156\">\n<p data-start=\"1075\" data-end=\"1156\">Customer Reviews specializes in collecting and analyzing customer reviews.<\/p>\n<\/li>\n<li data-start=\"1157\" data-end=\"1280\">\n<p data-start=\"1159\" data-end=\"1280\">Your data (name, email, product purchased) may be transmitted to the service provider for the sole purpose of soliciting feedback.<\/p>\n<\/li>\n<li data-start=\"1281\" data-end=\"1357\">\n<p data-start=\"1283\" data-end=\"1357\">A single email can be sent to you inviting you to leave a review.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1359\" data-end=\"1362\">\n<h2 data-start=\"1364\" data-end=\"1392\">2. Personal data<\/h2>\n<ul data-start=\"1393\" data-end=\"1752\">\n<li data-start=\"1393\" data-end=\"1494\">\n<p data-start=\"1395\" data-end=\"1494\">Your data will be processed in accordance with European data protection legislation.<\/p>\n<\/li>\n<li data-start=\"1495\" data-end=\"1627\">\n<p data-start=\"1497\" data-end=\"1627\">You may request the modification or deletion of your information at any time by contacting : <strong data-start=\"1602\" data-end=\"1624\"><a data-start=\"1604\" data-end=\"1622\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">support@cusrev.com<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a><\/strong>.<\/p>\n<\/li>\n<li data-start=\"1628\" data-end=\"1752\">\n<p data-start=\"1630\" data-end=\"1752\">After 3 months, if you have not submitted a review, your data will be automatically deleted from the Customer Reviews database.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1754\" data-end=\"1757\">\n<h2 data-start=\"1759\" data-end=\"1792\">3. Rights and responsibilities<\/h2>\n<ul data-start=\"1793\" data-end=\"2264\">\n<li data-start=\"1793\" data-end=\"1855\">\n<p data-start=\"1795\" data-end=\"1855\">The opinions published on the site are the sole responsibility of their authors.<\/p>\n<\/li>\n<li data-start=\"1856\" data-end=\"1986\">\n<p data-start=\"1858\" data-end=\"1986\">Customer Reviews (and OunTravela) do not edit contributions and accept no responsibility for their accuracy.<\/p>\n<\/li>\n<li data-start=\"1987\" data-end=\"2114\">\n<p data-start=\"1989\" data-end=\"2114\">Illegal, defamatory, offensive, advertising or illegal content may be removed without notice.<\/p>\n<\/li>\n<li data-start=\"2115\" data-end=\"2264\">\n<p data-start=\"2117\" data-end=\"2264\">You are solely responsible for the notices you publish and must ensure that they comply with the law (intellectual property, privacy, etc.).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2266\" data-end=\"2269\">\n<h2 data-start=\"2271\" data-end=\"2307\">4. Limitation of liability<\/h2>\n<ul data-start=\"2308\" data-end=\"2662\">\n<li data-start=\"2308\" data-end=\"2393\">\n<p data-start=\"2310\" data-end=\"2393\">Customer Reviews is not responsible for content published by users.<\/p>\n<\/li>\n<li data-start=\"2394\" data-end=\"2534\">\n<p data-start=\"2396\" data-end=\"2534\">Under no circumstances may notices be used to demand financial compensation, nor may they serve as the basis for a commercial claim.<\/p>\n<\/li>\n<li data-start=\"2535\" data-end=\"2662\">\n<p data-start=\"2537\" data-end=\"2662\">OunTravela and Rent2Explore cannot be held responsible for reviews published by users via this third-party service.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2664\" data-end=\"2667\">\n<h2 data-start=\"2669\" data-end=\"2700\">5. Revision of conditions<\/h2>\n<p data-start=\"2701\" data-end=\"2834\">Customer Reviews reserves the right to modify its terms and conditions at any time, or to suspend its service, without prior notice.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and conditions of OunTravela Last update: september 2025We apologize in advance for the unpleasant legalese below, but not all our users are as nice as you, and we felt the need for strict measures to protect ourselves. Thank you and happy reading.Key points OunTravela is not a travel agency and does not provide or operate transportation services, accommodations, tours, excursions or other travel experiences. OunTravela is first and foremost a publishing house: we design and sell travel books and guides. Although we do our utmost to ensure the accuracy of the information published in our guides and on our website, OunTravela cannot be held responsible for unforeseen circumstances in the field (accidents, weather conditions, impassable roads, etc.). The mention of a route in our books does not imply that it is always accessible or safe. The information on our site and in our guides is provided &#8220;as is&#8221;, without any guarantee of completeness, reliability or timeliness. All contact services (with vehicle rental companies, guides or local agencies) as well as the sale of border permits (Kyrgyzstan, Tajikistan, etc.) are managed exclusively by Rent2explore (created by the founders of Editions OunTravela), a legally separate company. ? 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